xbqjee Terms and Conditions

General Introduction

xbqjee is an online gaming and betting platform operating in Bangladesh that provides its users with cricket betting, slot games, live casino, and various other entertainment services. By using this platform, you confirm that you have read and fully accepted these terms and conditions, our Privacy Policy, and our Responsible Gaming Guidelines.

xbqjee provides its services exclusively to adults. Only individuals aged 21 or above may open an account and use any services on this platform.

These terms and conditions are written for users in Bangladesh. In the event of any dispute, the English version of this document shall be considered final.

Account Registration and Eligibility

2.1 Registration Eligibility

To open an account with xbqjee, the following conditions must be met:

• You must be 21 years of age or older.
• You must provide accurate and truthful personal information.
• Each individual may open only one account.
• You will use the account in your own name and for yourself — not on behalf of or for any third party.
• You will use this platform voluntarily and with full awareness.

2.2 Account Responsibility

It is your responsibility to keep your account username and password completely confidential. You are solely responsible for all activity carried out through your account. If you forget your password or suspect unauthorized access to your account, contact our support team immediately.

2.3 Identity Verification

xbqjee reserves the right to verify a user's identity at any time. A national ID card, passport, or other documents may be requested as part of the verification process. If accurate information is not provided or the verification process is not completed, the account may be suspended or cancelled.

Deposit and Withdrawal Policy

3.1 Deposit Methods and Minimum Amount

The following payment methods are currently accepted at xbqjee: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for all methods is ৳200.

The deposit amount must fall within the applicable limits of the relevant payment method. If a payment fails or is delayed, the policies of that payment provider will apply.

3.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawal amounts will be sent to the same payment method registered under the user's name.

Before withdrawing, the user must fulfill the wagering requirement for the relevant bonus. If the requirement has not been met, the withdrawal request may be declined.

3.3 Currency

All transactions on xbqjee are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the exchange rate of the relevant payment method will apply.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 will earn a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳26,000 will earn the maximum ৳15,000 bonus for a total balance of ৳41,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10 times (10x). This means withdrawals from the bonus are not permitted until you have placed bets totalling 10 times the bonus amount. It is possible to withdraw the original deposit amount before the wagering requirement is met, but doing so will cancel the associated bonus.

4.3 Bonus Terms

• The welcome bonus applies only once per account.
• The bonus will not apply to multiple accounts from the same household or the same device.
• If evidence of bonus abuse is found, xbqjee reserves the right to cancel the account and withdraw all benefits.
• Limited-time promotional offers will have their own applicable terms, which will be detailed on the relevant promotion page.

Fair Play and Security

5.1 Fair Play

xbqjee is committed to ensuring a safe and fair gaming environment. All game outcomes are determined by a verifiable Random Number Generator (RNG) technology. Game outcomes are not predetermined and cannot be altered by any user or staff member.

5.2 Fraudulent Activity

The following activities are strictly prohibited:

• Playing through software bots, scripts, or automation tools.
• Exploiting technical errors or bugs in a game for an advantage.
• Abusing bonuses or promotions through multiple accounts.
• Betting collusion or match-fixing with other users.
• Money laundering or depositing funds from illegal sources.

If such activity is proven, the account will be permanently closed and all funds may be forfeited.

5.3 Data Security

xbqjee uses SSL encryption technology to keep all personal and financial information secure. User data is never sold or shared with third parties. Please read our Privacy Policy for more details.

VIP Program and Cashback

The xbqjee VIP program has a total of 5 tiers. The weekly cashback rate for each tier is shown below:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Advancement to a VIP tier depends on your overall activity and regular participation on the platform. Cashback is automatically credited to your account each week. Applicable bonus terms will apply when withdrawing cashback.

Account Suspension and Closure

7.1 Suspension or Closure by xbqjee

xbqjee reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violation of the terms and conditions.
• Providing false or misleading information.
• Involvement in fraudulent activity.
• Failure to pass age verification.
• Suspicion of money laundering.

7.2 Closure by the User

You may close your account at any time. If you have a valid balance before closing your account, please withdraw it first. You can request account closure by contacting our customer service team via live chat or by emailing [email protected].

7.3 Self-Exclusion

If you feel that your gaming habits are out of control, please use the self-exclusion option available on our Responsible Gaming page.

Betting Rules

8.1 Validity of a Bet

A bet will be considered valid only when it has been successfully registered in the system and a reference number has been issued. A bet that was not registered due to a technical error will be considered void and the relevant amount will be returned to the user's account.

8.2 Event Cancellation

If a cricket match, football match, or any other sporting event is cancelled, suspended, or postponed indefinitely, the relevant bet amount will be returned to the user's account. For multiple bets on the same event, this policy will apply to each bet individually.

8.3 Maximum Bet Limit

xbqjee reserves the right to set maximum bet limits for various events and games. These limits may vary by game or event and will be displayed on the relevant betting page.

Limitation of Liability

xbqjee provides the services on its platform on an "as-is" basis. xbqjee will not be liable for losses caused by technical issues, internet outages, or delays from third-party payment services.

xbqjee will not under any circumstances be liable for indirect, special, or incidental damages. However, in cases of directly proven error, xbqjee will arrange to return the relevant amount.

Privacy and Use of Data

Details regarding the collection and use of users' personal information by xbqjee are provided in our Privacy Policy. By using the platform, you also consent to our privacy policy.

Your information will be used solely for the purposes of providing services, identity verification, fraud prevention, and meeting legal obligations.

Responsible Gaming

xbqjee places great importance on responsible gaming. We believe that gaming should be an entertaining activity, not a source of financial stress. To this end, we offer the following tools:

• Setting daily and weekly deposit limits.
• Temporary breaks or cooling-off periods.
• Self-exclusion option.
• 24/7 live chat support in Bengali.

Visit our Responsible Gaming page to learn more.

Changes to Terms

xbqjee reserves the right to change these terms and conditions at any time. Users will be notified by email or through the platform in the case of significant changes. Continued use of the platform after any changes will be taken to mean that you have accepted the new terms.

The date of the most recent update will always be noted at the top of this page.

Dispute Resolution

If a dispute arises, please first contact our customer service team directly. Our team provides support in Bengali via live chat 24 hours a day, 7 days a week. To contact us by email, write to [email protected] with full details.

We aim to resolve all disputes fairly and transparently. If you disagree with our decision, you have the right to take legal action in accordance with applicable law.

Intellectual Property

All content on the xbqjee platform — logos, designs, software, text, graphics, and other elements — is the intellectual property of xbqjee or its licensors. Copying, distributing, or using these materials for commercial purposes without written permission is strictly prohibited.

Contact and Support

If you have any questions about these terms and conditions, please contact us through the following:

• Live Chat: 24/7 support in Bengali is available on the platform.
• Email: [email protected]

Our support team is available every day of the week, 24 hours a day, according to Bangladesh Standard Time (BST, UTC+6).