For Players 21 and Over

xbqjee Responsible Gaming — Safe and Mindful Play

xbqjee believes gaming should be enjoyable. Use our safety tools, limit-setting features, and support resources to enjoy a healthy and mindful gaming experience.

Our Commitment

xbqjee is committed to creating a safe, fun, and responsible gaming environment for players in Bangladesh. We believe responsible gaming is not just a rule — it is our ethical commitment to every member.

Online gaming can be an exciting form of entertainment, but when it gets out of control it can cause personal, family, and financial harm. Our responsible gaming policy helps every player enjoy gaming with awareness.

Only people aged 21 or above may open an account and play on our platform. Age verification is a required part of our registration process. Protecting minors from gaming is one of our highest priorities.

Age Limit

You must be at least 21 years old to play at xbqjee. Applicable to players aged 21 and over only.

Minimum Deposit

The minimum deposit amount is ৳200. Stay within your budget for responsible gaming.

24/7 Support

Our live chat support in Bengali is available around the clock, every day.

Safety Tools

xbqjee provides these effective safety tools to help you stay in control of your gaming.

Deposit Limit

Set a limit on how much you deposit daily, weekly, or monthly. Once a limit is set, it takes a short time to take effect so you can avoid impulsive decisions.

Time-Out Feature

If you feel you need a break, use the time-out feature. Temporarily pause your account for anywhere from 24 hours to 6 weeks.

Self-Exclusion

If you need a longer break, choose self-exclusion. Once this feature is activated, your account will be fully inactive for the set period and all marketing communications will stop.

Gaming History and Statistics

View your gaming activity, deposits, withdrawals, and betting history at any time. Monitoring your own behaviour is the first step toward responsible gaming.

Loss Limit

Set a maximum amount you are willing to lose within a given time period. Once the limit is reached, no more bets can be placed — clear, simple, and effective.

Reality Reminder

Receive reminders every hour or at set intervals showing how long you have been playing. This helps you stay aware and avoid spending too much time gaming.

Recognise the Warning Signs

Gaming addiction can develop gradually. Watch for the signs below — if you notice them, do not delay in seeking help.

  • Feeling a repeated urge to play beyond your budget
  • Prioritising gaming over family, friends, or work
  • Feeling driven to bet again to recover lost money
  • Lying to people close to you about how much or how often you play
  • Feeling anxious, restless, or low when you are not playing
  • Borrowing money or spending savings to cover gaming costs
  • Tried to stop or cut down on gaming but were unable to

Ask Yourself

Ask yourself the questions below. Honest answers will help you find the right path.

Is gaming entertainment, or is it an escape?

Do you play to get away from stress or worry? If the answer is yes, take a moment to pause.

Do you keep playing after a loss?

Trying to recover losses usually leads to even greater losses. Every game is independent.

Are the people close to you concerned?

If family or friends bring up your gaming, take their concern seriously.

Set Limits — Step by Step

Using our safety tools is very straightforward. Follow the steps below.

01

Log In

Log in to your xbqjee account and open Account Settings.

02

Responsible Gaming Menu

Go to the "Responsible Gaming" section — all safety tools are available there in one place.

03

Set Your Limits

Choose deposit limits, loss limits, or session time and set your custom limits.

04

Confirm

Confirm your changes. Contact our live chat support if you need help.

Protecting Minors

xbqjee places the highest importance on protecting minors from gaming. No one under the age of 21 may use our platform. We verify age at the time of registration.

If there are children or teenagers in your home, use parental control software to prevent their access. Make sure your devices are password protected.

For players aged 21 and over only. Accounts belonging to minors will be closed immediately.

Healthy Gaming Habits

  • Treat gaming as entertainment, not a source of income
  • Set your budget before each session and stick to it
  • Take regular breaks — close the app and spend time with family
  • Avoid playing when you have been drinking or when you are tired
  • Do not try to chase losses after a losing session
  • Do not spend more than you are comfortable losing
  • Assess your state of mind after each session

Need Help?

Acknowledging a gaming problem takes courage. xbqjee is here for you — reach out to our support team.

24/7 Live Chat

Our Bengali-language live chat support is available 24 hours a day, 7 days a week. Do not hesitate to talk to us about a gaming problem.

Email Support

Email us for any responsible gaming request or question. We respond promptly.

[email protected]

Account Suspension

If you want to close your account immediately, contact support directly. We will help you complete the process.

Frequently Asked Questions

Find answers to commonly asked questions about responsible gaming here.

Yes, your account balance stays completely safe when you activate self-exclusion. You can withdraw your funds once the exclusion period ends. Please contact our support team.

No. Lowering a deposit limit takes effect immediately, but increasing it requires a waiting period. This is in place to protect you from impulsive decisions.

A time-out is a temporary break — from 24 hours up to a few weeks — during which you cannot play. Self-exclusion is longer-term: once activated, your account cannot be reactivated before the set period ends, and all marketing communications are stopped.

xbqjee is only for people aged 21 and above. If age verification identifies you as a minor, your account will be closed immediately and any deposited funds will be returned.

First, reach out to xbqjee's 24/7 live chat support — our team will help you set up self-exclusion or close your account. You can also email us at [email protected]. Talking to a trusted family member or friend and seeking professional advice can also be helpful.

Withdrawals at xbqjee are generally processed within 1 hour. The minimum withdrawal amount is ৳1,000.

Play Safe, Have Fun

Following responsible gaming practices keeps gaming enjoyable at all times. Use our safety tools and play with confidence.

Explore More

Enjoy xbqjee's various game categories responsibly.